Quality Service Management (QSM) was founded in 2024 with a commitment to delivering the highest level of service in every aspect of our business. Our team at QSM Security has a passion for providing top-notch security solutions to businesses in Northumberland. We take pride in our dedication to quality service and strive to exceed our clients' expectations with every project we undertake.

With over 20 years of expertise, we specialise in providing professional and reliable security services tailored to meet your needs. Our proven track record spans across a wide range of events and scenarios, including but not limited to sporting events, music festivals, political escorts and gatherings, as well as day-to-day close protection. Whether safeguarding high-profile individuals or ensuring the smooth running of large-scale events, our highly-skilled team is dedicated to delivering unparalleled safety and peace of mind. Trust us to handle your security with precision, discretion, and professionalism.

We provide bespoke, ongoing training customised specifically to your venue, ensuring your employees receive the very best instruction. Our comprehensive training programmes cover essential areas such as conflict management, self-defence, first aid, and day-to-day incident management. By tailoring our training to the unique needs of your venue, we help ensure your team is fully equipped to handle challenges confidently and effectively. Invest in your staff's development and empower them with the skills they need to excel in their roles and maintain a safe, professional environment.